Hello from Providence, RI
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Frequently Asked Questions
Please read our FAQ before sending us a message.
In order to access all of our discounted pricing, you need to create an account. To create an account, click “LOGIN” on the header above. You can also login to our site with your Facebook or Google/Gmail credentials for faster access.
Yes. All authorizations are sent electronically. No boxes are shipped.
We are known for the fastest delivery times in the industry. Some products on our site are delivered instantly at the time of purchase. But, some products require manual processing. If your order requires manual processing, you will still see it quickly – typically the same business day.
Nobody works harder to get you your plugins as quickly as possible than us!
We are known for the fastest delivery times in the industry. Some products on our site are sent instantly at the time of purchase.
If you purchased an instant product, and didn’t get the email after a few minutes – Two things could have happened. First, the email with the codes can sometimes take a few minutes to appear. However, it is also possible that your email provider has mistaken our email as spam and blocked it. Don’t worry – you can find the codes RIGHT NOW in your Plugin Discounts account in the “DOWNLOADS” tab.
If you don’t see any available downloads in your account, then the product(s) you purchased require manual processing – We typically process these orders very quickly. Nearly all manually processed orders are sent within the same business day. However, some upgrades/ cross grades require more time for processing.
Yes, we are an authorized dealer for every brand on our site. We only provide fresh new codes directly from the manufacturers.
Yes, you can print any invoices from your account.
Due to the nature of virtual products, we are unable to accept any returns after codes are issued. We encourage all customers to use the demo versions of the plugins on their system before purchasing.
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We will respond to your inquiry as quickly as possible..